Mother AI — Support

Need help with Mother AI? We're here.

Contact us: in the app at Settings → Contact developer, or from any browser at

https://api.motherminds.com/tellus. Your message reaches the developer directly.

*(We typically reply within 1–2 business days where you've left a way to reach you.)*

Common questions

How do I reset or change my password?

Open the app → Settings → Account. If you're locked out, reach us at

https://api.motherminds.com/tellus with the username on your account.

How do subscriptions work?

Mother AI offers two optional plans:

• Plus — US$5/month: unlimited chat and image analysis (up to 40 images/day).
• Pro — US$10/month: everything unlimited.

New accounts start with a free Pro trial. Subscriptions are billed through your

App Store or Google Play account and renew automatically until cancelled.

How do I cancel my subscription?

• iPhone/iPad: Settings → [your name] → Subscriptions → Mother AI → Cancel.
• Android: Google Play → Profile → Payments & subscriptions → Subscriptions →

Mother AI → Cancel.

Cancelling stops future renewals; you keep access until the end of the paid period.

How do I get a refund?

Refunds are handled by Apple or Google:

• Apple: reportaproblem.apple.com
• Google: play.google.com/store/account

How is my data handled?

See our Privacy Policy. Items you put in the Secret Vault are stored

encrypted (the on-device vault with a key held on your device). You can export or

permanently delete your data in Settings.

How do I delete my account?

In the app: Settings → Delete account. This permanently removes your account and data.

Still stuck?

Message us at https://api.motherminds.com/tellus (or in the app: Settings →

Contact developer) with your username and a short description, and we'll help.